Vodafone UK withdraws its Pay-as-you-go email service
www.vodafone.net Email services are no longer available to pay as you go customers.
After many attempts to sign up to 'Vodafone Live' email services, Vodafone customer services informed me in this mail conversation that new PAYT customers are no longer allowed vodafone mail services.
After my discussion with them a disclaimer appeared on the www.vodafone.net site indicating that this was the case. No public statement has been issued to Vodafone PAYT customers, nor is this stated on the vodafone.co.uk website.
However in the last part of the mail conversation, the customer service representative adds, that concerns from customers will be taken into account. So, if you are a PAYT vodafone customer, and want to gain/retain your mail facility it's worth dropping them a line at customer.care@vodafone.co.uk.
1 comments:
Interestingly this only applies to new signups, I tried to sign up a new "emergency" phone but failed and got the same story from customer services, however my main payt phone is still working fine and access to the vodafone.net system is working. Lets see how long that lasts.
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